The Client:
Our client, an US based company with worldwide operations, is highly renowned for providing Enterprise Content Management (ECM) products.

Our client’s Records and Document management software:

• Integrates Document management capabilities with Records retention policies.
• Complies with Industry records standards and acts, supports document and web transaction non-repudiation and records digital audit trails.
• Offers full document and records lifecycle solution.

The Challenge:
The client was on the look out to have Software QA and Testing done on various modules of their Document and Records Management Software. The modules to be tested included:

• Repository (3):
  • An Archive storage module stores data that has been archived.
  • An LDAP module stores organization’s user information.
  • A Repository storage module stores documents in database
• Document Capture (1):
  • This module scans, adds indexing info and stored the documents as digital images
• Document Processing & Workflow (3):
  • A Document Management module is responsible for the creation, versioning,
  • A Retention Management module handles archival and disposition of records.
  • A Business Processing module customizes the lifecycle of a document for various business applications.
  • A Rendition module is responsible for Document format conversion.
• User Interface (3):
  • A Search and Reports module handles document search and generation of search reports.
  • A Retrieve and Format module handles
  • A Case Management module
• Collaboration:
  • This feature enables users of Collaborative software to interface with this Document management software and gain access to the documents as well as processes.

The Solution:
ennovate's’ team of engineers performed the following Software Testing processes on each of the above mentioned modules with 17 different configurations comprising a wide range of Operating System, Application Servers and Client Platforms on different browsers, desktop applications and Directory Services.

• Tests:
  • Regression Test
  • Functional Test
  • Ad-hoc Test
  • Installer Test
  • Added features test (Enhancement Test)
  • Integration Test
  • Product Manual Test
  • Compatibility Test

Other SW QA activities included:

• Test cases updates and maintenance
• Test environment setup
• Filing and tracking defects
• Defect closure

The Technology:

The Benefits:

• Experienced and Dedicated Offshore team that handled complete Project Test Management
• Strong team of self-reliant professionals making possible least iterations in project flow.
• Test environment set-up services
• Team size varied depending on task enormity, spontaneously
• 24 hour work cycle and strict compliance to daily tasks
• Huge savings on Time and Money for customer due to offshore development model
• Timely adherence to Time to Market