Sustained Engineering

To operate effectively and to remain competent, any organization requires a strong backbone of well managed IT infrastructure. Software applications which complements business, have to be maintained effectively and have to be modified or enhanced as and when business process changes. Software maintenance activity requires involvement of key resources who, in absence of maintenance activity, can be utilized for new innovations.

ennovate’s unique sustenance approach enables customers to free up key internal resources by handing off long-term application maintenance thus reducing the overall costs drastically. Having perfected the art of software maintenance over the past decade with standard methodologies and practices, ennovate Technologies warrants high-class, exquisite maintenance services irrespective of the application domain.

Customer Challenges

• Synchronization of IT applications with rapidly changing business environment
• 24x7 availability of IT applications without any defects
• Availability of sustenance service provider with proven track record in software maintenance and expertise in various technologies like Java, .Net, C, C++, Perl, etc.
• Managing large volumes of data effectively

ennovate's Offerings

• Rich experience gathered over a decade in Sustained Engineering
• Full ownership of software product to be maintained
• Dedicated and self motivated engineering team for holistic support
• Matured processes for maintenance of software applications
• Onsite/Offshore/AOM execution methodology for knowledge transfer and project execution
• Total adherence to Service Level Agreement (SLA)
• Flexibility in task handling and team ramp-up

Sustained Engineering/Maintenance service categories

• Bug identification and bug fixing
• Design and implementation of new features
• Trouble shooting and support
• Offshore and onsite maintenance
• Performance improvements in existing functionalities
• Release management
• Corrective maintenance
• Perfective maintenance
• Adaptive maintenance

Business value to the Customer

• Reduced total cost of ownership
• Enhanced application stability
• Utilization of resources for new innovation/product
• Synchronization of IT applications and business
• Improved product knowledge base

Quick facts

• Over 100 man-years of maintenance experience in the areas of Healthcare, Collaboration, Online Marketing and Enterprise applications
• 20+ major offshore projects handled till date
• Very good software maintenance and Release management track record of products which have been developed using mix of technologies like C, C++, JAVA and Linux kernel modifications